Privacy Policy

We are committed to protecting your data and privacy. Site visitors are welcome to use many parts of our website without providing any personal information. We do use analytics and behavior tracking software throughout our website to improve functionality and provide visitors with the most user-friendly website possible; however no identifying personal information is collected in this tracking. For those who provide identifying and/or personal data for orders, membership, or to sign up for our newsletter, we will collect only the minimum data necessary to complete those transactions, membership enrollments, or other requests and will only use such data for the services/products you have explicitly given consent for. For example, if you become a member we will use your email address or other relevant contact information to send you weekly newsletters with the new content and to keep you informed about updates to the membership features.

While we are committed to keeping your information private and secure, there are certain exceptions to this privacy policy in which we may have to share your information: The information you share with us when making a purchase will be shared with payment processors, financial gateways, and your credit card company / banking institution in order to authorize credit card payments. Such information may also be shared with third parties (such as our membership platform software) for the sole purpose of carrying out the transaction(s) and maintaining contact information. We will release specific information about you or your account with any valid legal inquiry or process such as a search warrant, subpoena, court order, or statue necessary according to local and federal law. You disclose any information at your own risk.

You may unsubscribe and/or request for us to partially or completely remove your data from all records at any time by contacting us directly via email, phone, or the contact form on this website. Every email we send has an unsubscribe link you can use to be removed from our email list(s).

These terms and policies will be governed by and construed in accordance with the laws of the State of Tennessee, without regard to any principles of conflicts of law. You agree that any action that arises out of or relates to these terms will be subject to mediation in the State of Tennessee.

We will notify all members and those whose contact info we have about updates and/or changes to this or any other terms or policies.

Membership Policy

Due to the digital nature of information and content accessible by members, all membership sales are final. Memberships are set to automatically renew either monthly or annually unless otherwise cancelled. You may cancel your membership anytime by contacting us via phone, email, or contact form on this site to request a cancellation. We will process your cancellation immediately, no questions asked. Members only areas of this website are just that, for members only. You do not have the right to share your login credentials with anyone else or otherwise grant access to your membership account to those who are not directly employed by you/your company in the normal activity of using such content for you/your company.

Stock Photo and Video Licensing Information & Rights

You have the right to alter the purchased and/or membership included photos and videos in any way you choose, including but not limited to, cropping, text or image addition, filters, color variations, background removal, etc. You have the right to distribute purchased photos and videos for the purpose of marketing your massage business. You may use the photos and/or videos in print, websites, presentations, video, social media, or any other marketing avenue. You do NOT have the right to resell purchased photos or videos or any altered version thereof as your own. You may NOT use any purchased photos or videos to promote illegal activities, unethical behavior, or otherwise unprofessional depiction of the massage industry or those persons featured in the photos or videos.

Class Registration Policy

Registration for live webinars will close 30 minutes prior to the webinar start time. Registration for seminars will close 24 hours prior to the seminar start time. Classes do fill up and registration will close if the class maximum is reached.  We will try to update the website immediately if a class is filled.

Class Cancellation & Refund Policy

To cancel your attendance to a live webinar class you must submit a notice of cancellation via the contact form on this website or call us at 423-277-2050 at least 48 hours prior to the start of the webinar to qualify for a full refund.  Cancellation notices received after the 48 hour minimum will result in forfeiture of the class fee. To cancel your attendance to a live seminar you must submit a notice of cancellation via the contact form on this website or call us at 423-277-2050 at least 2 weeks prior to the start of the seminar to qualify for a full refund. Cancellation notices received after the 2 week minimum will result in forfeiture of some or all of the class fee. Percentage of forfeiture is determined on a case by case basis.

Class Payment Plan Policy

We offer flexible payment plans for all seminars and live webinars with a class fee in excess of $250. Your space in the class is reserved with a $50 class deposit which can be made on the individual class sales page. Subsequent payments are to be made on the individual class sales page when and in the amount of your choosing. After each payment, including initial class deposit fee, you will receive an email within 24 hours confirming receipt of your payment and an update of your total amount paid and total amount due. The full class fee amount is due by 14 days prior to the class start date. Failure to pay the full amount by this date may result in loss of reserved class seat and/or forfeiture of received payments.

Non-Discrimination Policy

My Massage World does not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff and provision of services. We are committed to providing an inclusive and welcoming environment for all of our independent contractors, employees, and students. My Massage World is an equal opportunity employer. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions against any independent contractor, employee, or applicant on the bases of race, color, gender, national origin, age, religion, disability, veteran’s status, or sexual orientation.