inappropriate client Archives

The 3 Stages of a Difficult Client

March 11, 2020
Client Relations

Let’s look at the 3 stages the typical difficult client goes through, and if not handled at the first stage, it’s only going to be progressively harder to curb that behavior in the next stages. STAGE ONE Pushing Boundaries We’ve…

December 5, 2018
Business Operations, Client Relations

Today, we’re talking policies; what policies to have and why you need to always enforce them. Policies are crucial to a business. They’re going to set boundaries for what you as a business should expect from your clients, and what…